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Past webinar

Smart Dialogues: How Conversational AI is evolving in Pharma

Speakers

Gianluca Gala

Executive Director Digital Innovation & Business Operation at MSD

Giacomo Filippo Porzio

CEO, Hyntelo

Carolina Quezada Correa

Global Omnichannel Operation Lead, Grünenthal

Virtual assistants, Copilots and Chatbots often represent the first step in AI adoption, offering pharmaceutical companies new ways to engage with healthcare professionals, patients, and internal teams. This webinar will explore the principal use cases of conversational AI in the pharma sector, highlighting real-world examples of its successful implementation. Join us as we discuss the current applications shaping customer experiences, streamline operations, and enhance compliance. Additionally, we will delve into the future developments and potential advancements, providing insights into how conversational AI can redefine the paradigm of this kind of conversation.

Speakers include:

  1. Carolina (Caro Q) Quezada Correa - Global Omnichannel Operation at Grunenthal
  2. Gianluca Gala - Executive Director Digital Innovation & Business Operation at MSD
  3. Giacomo Filippo Porzio - CEO at Hyntelo

 

Date: October 29 at 4 PM CET
Duration: 60 minutes

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