

















































































morning sessions 10:00 - 11:00 am CET
afternoon session 03:00 - 04:00 pm CET
28 Sep monday
morning sessions 10:00 - 11:00 am CET
Your Digital IQ with Multi-Channel Content Revolution
- Davidek Herron
- Malik Chahed
- Morten K. Sorensen
- Mark Benthin
afternoon session 03:00 - 04:00 pm CET
Why Customer Experience Management (CXM) is the New Frontier for the Forward Thinking
- Haider Alleg
- Elena Bonfiglioli
- Paul Simms
- Sanjay Virmani
29 Sep tuesday
30 Sep wednesday
1 Oct thursday
2 Oct friday

gold



Conversation Health
conversationHEALTH is a global digital health company that is empowering pharma brands to engage with their patients and physicians through the most powerful communication model - conversation. Its AI-powered SaaS platform and implementation services enable Life Science companies to participate and grow in the conversational economy by delivering the best aspects of human-to-human conversations at scale. Text and voice solutions drive engagement, adherence, and outcomes allowing pharma to communicate with their customers through these channels 24/7. The company currently works with over 18 global Life Sciences companies, designing and developing transformative enterprise conversation solutions for their businesses and brands.
Visit WebsiteOmnipresence
Omnipresence is a unified and intelligent customer experience platform (CXM) for healthcare and life sciences organizations with CRM, omnichannel engagement, advanced analytics and AI capabilities in a single platform. Elevate and transform the experiences delivered to healthcare professionals, business partners, patients, and other stakeholders while modernizing disparate systems into a modern, digital ecosystem built on the class-leading Microsoft stack.
Visit WebsiteNovasecta
Novasecta is a specialist strategy consulting firm for pharmaceutical and biotech companies. We help our clients to achieve significant performance improvement and sustainable growth by working with their leaders and teams to develop strategies, capabilities, and partnerships.
Visit Website
Med Digital
medDigital works with health and care organisations, including lifescience companies, to overcome healthcare challenges. We are specialists in digital communications with expertise in healthcare. We combine insightful science with seamless digital communications to overcome healthcare challenges and transform patient lives.
Visit Websitesilver



60 Seconds
60 Seconds is the industry’s leading sales training technology to help Salespeople and Sales Managers improve communication and increase revenue, through practice, evaluation and coaching.
Visit WebsiteEarthware
We love asking, ‘Why?’. It’s a great way to drive to the heart of every project challenge. It’s the inquisitive child within us, that’s never gone away. ‘Why?’ helps us to understand and then solve our clients' problems with breakthrough digital solutions. Be that a web, mobile or desktop application. We don't stop there. From Chatbots to Virtual Reality, we are always looking for new ways to break boundaries.
Viihealth
viihealth is a global, digitally enhanced customer engagement company and the home of SMART Content. The SMART Content Suite is a cloud-based multichannel software solution used by forward-thinking life sciences organisations who need to change and improve the way they engage with customers and maximise their digital ROI
Visit Website

Cognitant
Cognitant produces visual and interactive health information in 3D for a wide range of audiences, viewable on smartphones, tablets, computers and virtual reality headsets, through our unique platform, healthinote.
Visit WebsiteMedia-Soft
Media-Soft Inc. provides “Pharmacentric Solutions” to the life-science industry in the CRM and CLM/e-Detailing segment. Partners consider Media-Soft as a manufacturer of CRM/CLM solutions which differentiates itself with flexibility, innovation and cost-efficiency. The Pharmacentric solutions from Media-Soft are running offline on iOS, Android and Windows where they have been the first global vendor on these platforms.
Visit Websitesupporting



Connect Medica
We offer best in class digital sales and marketing support. We are an American-Polish company dedicated to help the Pharmaceutical Industry provide Customer Experience (CX) through innovative omnichannel and digital solutions designed for medical, pharma and health-related brands. We help companies boost business performance with innovative digital solutions If you are looking to increase sales, you need to choose the most effective strategy- to provide the customer with best in class service based on personal insight gained through the salesforce’s relationships. We help transform companies into digitally integrated & empowered organizations with the use of our omnichannel platform.
Visit WebsiteOrix Hub
At Orix Hub, we focus on business needs, support the development of effective strategies, and design high quality scalable solutions. Orix Hub provides high quality expertise bringing innovative solutions to help grow your business. We work with key data and system vendors in the industry to gain credible insights to make the most informative decisions to support your business
Visit WebsiteVantage Partners
Vantage Partners is a consulting and training firm that helps companies innovate more quickly, execute with greater discipline, and collaborate more effectively, for sustained impact and growth.


Within3
Within3 is the leading software communications company for life science and healthcare organizations. Our online discussion platform allows organizations to compliantly engage physicians, nurses, payers, and patients in groups large or small. Unlike a web conference where everyone must be available at the exact same time, Within3's online discussion platform allows important stakeholder conversations to take place over days, weeks, or indefinitely. This innovative approach fosters deep discussion while maximizing the convenience. When engagement matters, companies choose Within3.
Visit WebsiteCiklopea
Ciklopea is an industry-focused provider of linguistic solutions for pharmaceutical industry, enabling companies to reach, engage and support global clients and customers. Ciklopea’s pharmaceutical translation solutions have been developed to meet and exceed the stringent demands of the pharma industry through combination of professional human knowledge, smart application of the cutting-edge technologies and a highly developed project management.
Visit Websitemedia partners


EMG Health
Here at EMG-Health we aim to provide high quality programmes and information for healthcare professionals of all specialties to help them carry out their day-to-day tasks and explore avenues for future growth. EMG-Health consists of three active divisions at present; EMJ a healthcare publisher, European Medical Careers (EMC), and European Medical Media (EMM), with the vision to expand into new divisions as the enterprise continues to experience rapid growth.
Visit WebsitePharma Phorum
pharmaphorum combines industry leading publications, strategic consulting and a content-driven stakeholder engagement agency. We support our pharmaceutical industry clients through both the reach and reputation of our publication and our consultative and creative capabilities in marketing, medical, communications and digital innovation.
Visit Website