NEXT Normal is the ultimate event for CX, commercial excellence, marketing, and medical affairs leaders who want to design better engagement outcomes with HCPs and other stakeholders.

NEXT truly brings together the people and companies redefining the global pharma industry.

  • +50

    panelists
  • 2

    days
  • +1000

    attendees
  • 32%

    C levels
  • 43%

    VP/EVP levels

WHAT IS NEXT NORMAL?

Inspire yourself about what is the NEXT normal in pharma digital, commercial, and medical affairs. Join 1000+ pharma leaders who will discuss, inspire, and shift pharma to the NEXT normal.

Panelists

Eva Martins

Eva Martins

Global Head Customer Engagement

Ghislaine Dondellinger

Ghislaine Dondellinger

Vice President Global Commercial and Customer Excellence

Bharti Rai

Bharti Rai

SVP and GM, Health Insights Products and Solutions

Romika Bhowmick

Romika Bhowmick

Director, Head of Commercial Digital Platform Strategy Director

Panos Papakonstantinou

Panos Papakonstantinou

Global Digital Engagement Catalyst Leader

Kinshuk Saxena

Kinshuk Saxena

Lead - Commercialization Strategy and Operations

Julien Pahud

Julien Pahud

International Marketing Analytics & Digital Health Leader

Toni (Jose Antonio) Burón Vidal

Toni (Jose Antonio) Burón Vidal

Regional Medical Head, Region Europe

Lucy George

Lucy George

Head of Business Innovation

Aurélie Rognon

Aurélie Rognon

Director, Global Customer Experience Lead | Digital Transformation & Operation Team

Robert Grimm

Robert Grimm

Digital Marketing and Transformation Manager

Dario Safaric

Dario Safaric

Chairman

Florent Edouard

Florent Edouard

SVP, Global Head of Commercial Excellence

Manuel Ganzoni

Manuel Ganzoni

Director of Global Multichannel Strategy & Planning

Marina Luca

Marina Luca

Global Digital Excellence Director

Tamara Krcmar

Tamara Krcmar

Cardiology Medical Communication Lead

Daniele Domenico Stragapede

Daniele Domenico Stragapede

Customer Experience and Innovation Director

José Maria Guido Avila

José Maria Guido Avila

Customer Engagement Transformation Lead

Arnab Chakrabarty

Arnab Chakrabarty

Omnichannel Medical Affairs EMEA

Souhila Ahdjoudj

Souhila Ahdjoudj

Senior Director Worldwide Field Medical Excellence

Stefano De Laurentis

Stefano De Laurentis

Omnichannel Customer Experience Business Partner

Rorik van Welij

Rorik van Welij

Head, Digital & Innovation EU Cluster

Gunjan Aggarwal

Gunjan Aggarwal

Executive Director - Data Strategy and Capabilities

Malik Chahed

Malik Chahed

WW omnichannel Director Hematology

Peter Wilhjelm Ravn

Peter Wilhjelm Ravn

Head of Global Digital Partnering and Optimization

Marko Ivanovic

Marko Ivanovic

Digital Strategy Director for Global Consumer Relations (business)

Tiina Mikkelsen

Tiina Mikkelsen

EMEA Life Sciences Client Director

Philip Poulidis

Philip Poulidis

CEO and Co-Founder

Youssef Idelcaid

Youssef Idelcaid

Head (Sr. Director) of Data Science - Commercial, Medical & Government affairs

Mehrnaz Campbell

Mehrnaz Campbell

Founder & CEO

Patrick Markt-Niederreiter

Patrick Markt-Niederreiter

Vice President Digital Excellence

Giacomo Filippo Porzio

Giacomo Filippo Porzio

Founder of Hyntelo

Loubna Bouarfa

Loubna Bouarfa

CEO

Dirk Abeel

Dirk Abeel

Global Head GTM & CSM

Joaquín Pais

Joaquín Pais

CEO

Saman Sadr

Saman Sadr

Executive Advisor

Marcus West

Marcus West

Founder and CEO

Chris Wade

Chris Wade

Associate Vice President, Strategic Solutions

David Logue

David Logue

Chief Strategy Officer

Mark Benthin

Mark Benthin

Founder and CEO

NEXT NORMAL AGENDA TBA (December 6 & 7, 2022)

Agenda for our NEXT Normal December event is under development. NEXT Normal is all about pharma commercial and digital. The lineup includes masterminds from leading pharmaceuticals, digital health companies and tech companies.

TUESDAY

6 DEC

13.05 - 13.30 CET

Grand Opening: How Pharma Can Spark Through Unified Experience Etiquettes?

13.05 - 13.30 CET
TUESDAY

Eva Martins

Global Head Customer Engagement

TUESDAY

Ghislaine Dondellinger

Vice President Global Commercial and Customer Excellence

TUESDAY

Marko Ivanovic

Digital Strategy Director for Global Consumer Relations (business)

TUESDAY

6 DEC

13.30 - 14.00 CET

Pharma’s New Rules for Customer Experience

13.30 - 14.00 CET
TUESDAY

Chris Wade

Associate Vice President, Strategic Solutions

TUESDAY

Aurélie Rognon

Director, Global Customer Experience Lead | Digital Transformation & Operation Team

TUESDAY

Patrick Markt-Niederreiter

Vice President Digital Excellence

TUESDAY

6 DEC

14.00 - 14.30 CET

Fire-Side Chat: The rise of AI in Medical Affairs

14.00 - 14.30 CET
TUESDAY

Loubna Bouarfa

CEO

TUESDAY

6 DEC

14.30 - 14.45 CET

Networking Break

14.30 - 14.45 CET

TUESDAY

6 DEC

15.15 - 15.45 CET

Creating the Ultimate User Experience through a unified omni-channel engagement platform

15.15 - 15.45 CET
TUESDAY

Manuel Ganzoni

Director of Global Multichannel Strategy & Planning

TUESDAY

Peter Wilhjelm Ravn

Head of Global Digital Partnering and Optimization

TUESDAY

Dirk Abeel

Global Head GTM & CSM

TUESDAY

Lucy George

Head of Business Innovation

TUESDAY

6 DEC

15.45 - 16.15 CET

Field Reps to Trusted Advisors: Adding value to F2F, eMail and video interactions

15.45 - 16.15 CET
TUESDAY

David Logue

Chief Strategy Officer

TUESDAY

Mehrnaz Campbell

Founder & CEO

TUESDAY

6 DEC

16.15 - 16.45 CET

Transforming to Omni-Channel CX Engagement: Human vs. Machine

16.15 - 16.45 CET
TUESDAY

Bharti Rai

SVP and GM, Health Insights Products and Solutions

TUESDAY

Stefano De Laurentis

Omnichannel Customer Experience Business Partner

TUESDAY

Panos Papakonstantinou

Global Digital Engagement Catalyst Leader

TUESDAY

Robert Grimm

Digital Marketing and Transformation Manager

TUESDAY

Tiina Mikkelsen

EMEA Life Sciences Client Director

TUESDAY

6 DEC

16.45 - 17.15 CET

Masterclass: Maximizing Impact of Key Opinion Leader

16.45 - 17.15 CET
TUESDAY

Mark Benthin

Founder and CEO

TUESDAY

Souhila Ahdjoudj

Senior Director Worldwide Field Medical Excellence

TUESDAY

6 DEC

17.15 - 17.45 CET

Masterclass: Humanizing the Digital Customer Experience and Why it’s important Now

17.15 - 17.45 CET
TUESDAY

Daniele Domenico Stragapede

Customer Experience and Innovation Director

TUESDAY

Romika Bhowmick

Director, Head of Commercial Digital Platform Strategy Director

TUESDAY

Mark Benthin

Founder and CEO

TUESDAY

Youssef Idelcaid

Head (Sr. Director) of Data Science - Commercial, Medical & Government affairs

Go Up

Register now!

Pharma

  • Access to the summit, exhibition & networking areas
  • All summit slides and audio after the event
  • Virtual meetings and other engagements

Register now for FREE

Solution Vendors

  • Access to the summit, exhibition & networking areas
  • All summit slides and audio after the event
  • Virtual meetings and other engagements

Register now for 299$ + VAT

NEXT Videos!

Watch videos from Next Normal March 2022!

Features

  • Video calls and chat
  • Networking
  • #1 Digital Conference Platform
  • Interactive Learning

WHAT OTHER SAY?

Next Conference is a very forward-thinking conference with a lot of different lenses from people in the industry on the client sides as well as the solution client side.

peter-gannon

Peter GannonSenior Vice President, Business Partnerships at Within3

The content and the production of the entire event was just incredible!

shween

Shwen GweeVP and Head of Global Digital Strategy at Bristol Myers Squibb

Next Pharma Summit is an innovative, fast-paced, interesting, engaging, and high networking experience.

Gabriella Salvatore

Gabriella SalvatoreHead of Solution Design & Innovation at Vantage Partners

Great content and amazing connections.

Davidek

Davidek HerronMBA, Head of Outbound Digital Channels, Digital Marketing at Teva

2022 SPONSORS AND PARTNERS

GOLD SPONSORS

+MOREINFO

-LESSINFO

+MOREINFO

-LESSINFO

SILVER SPONSORS

+MOREINFO

-LESSINFO

+MOREINFO

-LESSINFO

+MOREINFO

-LESSINFO

+MOREINFO

-LESSINFO

+MOREINFO

-LESSINFO

+MOREINFO

-LESSINFO

+MOREINFO

-LESSINFO

+MOREINFO

-LESSINFO

+MOREINFO

-LESSINFO

+MOREINFO

-LESSINFO

EXHIBITORS AND MEDIA PARTNERS

+MOREINFO

-LESSINFO

+MOREINFO

-LESSINFO

+MOREINFO

-LESSINFO

+MOREINFO

-LESSINFO